Terms of use

vidaRE is a second-hand marketplace for students at Jönköping University, operated by [NOME ENTITÀ] ([ORG. NR]), [SEDE] ("vidaRE", "we"). By creating an account you accept these terms and our Privacy Policy.

1. Who can use vidaRE

Only students with a valid @student.ju.se email can register. You must be at least 18 years old. One account per person. Keep your password private; you are responsible for activity on your account.

2. Selling

• You may only sell items you own, that are legal to sell and that match your photos and description.
• Each listing needs at least one real photo of the item. Listings go live immediately.
• Before you can publish, you must add valid Swish or IBAN details so we can pay you.
• You can't edit or remove a listing while a buyer is paying for it or has an accepted offer.

3. Prohibited items and behaviour

• Weapons, drugs, alcohol, tobacco, medicines, counterfeit or stolen goods, animals, adult content, food past its date, recalled or unsafe products, and anything illegal in Sweden.
• Spam, harassment, discrimination, scams, or asking buyers to pay outside vidaRE.
• Sharing other people's personal data or misleading listings.

4. Chat and offers

Buyers and sellers talk through the vidaRE chat; personal contact details are not shown. A buyer can make an offer up to the asking price; the other side can accept, decline or counter. Open offers expire after 48 hours. When an offer is accepted the item is reserved for the buyer for 24 hours at the agreed price; if they don't pay, the reservation ends. Messages can be reported, and the team can block users from chat.

5. Buying and payment

Payments are made by card through our payment provider Stripe, at the price shown (or the accepted offer). When you start a payment the item is reserved for you for up to 30 minutes. A purchase is a contract between buyer and seller (both private individuals); vidaRE facilitates the payment and pickup.

6. Pickup

Buyer and seller agree in the chat on a free in-person meetup in Jönköping. Check the item at pickup.

7. Refunds

You get a full refund if the item is not handed over, is materially different from the listing, or if a payment arrives after the item was already sold. Contact us at [EMAIL CONTATTO] within 3 days of the agreed pickup. Second-hand items are sold as described; normal wear is not a reason for a refund. Because purchases are between private individuals, the statutory right of withdrawal for distance purchases from businesses does not generally apply.

8. Seller payouts

We pay the seller the full sale price (vidaRE commission is currently 0%; Stripe fees are paid by vidaRE) to the Swish or IBAN account they provided, within 5 business days (Monday–Friday) after the pickup is confirmed. If a refund is made before payout, no payout is due.

8a. Selling to vidaRE (Sell instantly and handover date)

• How: you can ask vidaRE for an offer on the Sell instantly page, or set an optional date on a listing ("if it's not sold by this date, hand it to vidaRE"). You can move or remove that date until it arrives; we remind you 3 days before.
• On the date: if the item is not sold, the listing comes off sale and open offers in chat are closed. If a buyer is paying at that moment, the handover waits until the reservation ends.
• Offer: vidaRE reviews the item and sends you a price, or declines with a reason. Nothing is sold until you accept. You have 72 hours to accept; if you decline or don't answer, your listing goes back on sale without a handover date.
• Handover: you bring the item to a vidaRE slot you choose. If you miss it, you can pick one more slot; after a second missed handover the offer is closed and the listing goes back on sale.
• Payment: the full accepted price (0% commission) to your Swish or IBAN within 5 business days after we receive the item.

9. Paid features

• Boost: you can pay vidaRE to show your own listing as "Featured" at the top of Home for a duration you choose (currently 1, 3, 7 or 14 days). Durations and prices are shown before payment and may change; the price you paid is the one that applies.
• Timing: the boost starts when the payment is confirmed and ends exactly after the chosen number of days. A running boost cannot be extended; you can buy a new one after it ends. We notify you one day before and when it ends.
• Refunds: boosts are not refundable once active, unless we remove the listing without reason. If a payment arrives while a boost is already running or the listing is no longer for sale, it is refunded in full automatically.
• Statistics: to show you views during and before a boost, we count at most one view per student per listing per day, never your own views. We store only a one-way code, not who viewed.

10. Renting kits

• Who rents: kits in the Rent section belong to vidaRE; students cannot list items for rent.
• Packages: you rent for the Autumn semester, the Spring semester or the Full year (Autumn pickup to Spring return). Each package has a pickup window and a return window, published for each academic year. You choose your pickup day and slot inside the pickup window and return the complete kit in any slot inside the return window.
• Booking: opens at most 150 days before the end of the pickup window and closes on its last day. While you pay, a kit is held for you for up to 30 minutes.
• Price: a fixed price per package, shown when you book. The rent is paid by card when you book.
• Full year in two parts: part 1 (the semester price) is paid when you book. Part 2 (the difference to the Full year price) can be paid in My rentals from 1 December until 7 days before the end of the Autumn return window. If part 2 is not paid in time, the rental becomes an Autumn rental and the kit must be returned in the Autumn return window.
• Deposit: a refundable deposit is paid separately in My rentals once the pickup window opens, and before pickup. We cannot hand over the kit until it is paid. For Full year rentals you renew the deposit once in a window shown in My rentals; your first deposit is refunded to your card right after. If you don't renew it, we contact you.
• Condition: return the kit clean and complete. Normal wear is fine. For missing or damaged items we may keep part or all of the deposit and tell you the reason.
• Late returns: 20 SEK per day after the end of the return window, kept from the deposit, up to the deposit amount. If a kit is not returned at all, we may claim its replacement value.
• Deposit refund: to your card within 5 business days after the return check, and always within 175 days of the deposit payment. In exceptional cases we refund by Swish or bank transfer. Card refunds can take a further 5–10 days to show on your statement.
• Cancellation: full refund of the rent paid if you cancel more than 48 hours before your chosen pickup slot; after that 50% of the rent paid. A paid deposit is always refunded. A rental can't be cancelled after pickup.
• Not picked up: if you don't pick up the kit before the pickup window closes, the rental is cancelled automatically and you get 50% of the rent paid back.
• Pickup slots: fixed vidaRE slots (for example Campus, Tuesday and Thursday 16:00–18:00), offered only inside the pickup and return windows. Extensions are not available yet.

11. Moderation

We may hide or remove any listing, block chat, or close an account that breaks these terms. The seller is notified with the reason. Team actions are logged.

12. Liability

vidaRE does not own the items and does not guarantee their quality, safety or legality; sellers are responsible for their listings. To the extent permitted by law, our liability is limited to the fees you paid to vidaRE. Nothing limits rights you have under mandatory law.

13. Deleting your account

You can delete your account from the Account page once you have no payments, payouts, reservations, kit rentals (including deposit refunds) or items handed to vidaRE in progress.

14. Changes and law

We may update these terms and will tell you in the app. Swedish law applies. Contact: [EMAIL CONTATTO].